draping and Inappropriate Remarks

Draping is required while the client is undressed. Understand that any illicit or sexually suggestive remarks or advances made by you towards the massage therapist will result in immediate termination of the session and you will be liable to pay the full price of treatment. Authorities will be contacted as needed.

Cupping therapy disclaimer

Cupping marks may occur from Modern Cupping Therapy© treatment due to the release of old stagnation and debris within the tissues. These marks are not bruises and are not permanent. Cupping therapy can have a dehydrating effect on the body, so it is important to hydrate well before and after treatment.

purpose of massage

The massage therapy and bodywork you receive is provided for the basic purpose of relaxation and relief of muscular tension. If you experience any pain or discomfort during the session, please immediately inform the therapist so that the pressure and/or techniques may be adjusted to your level of comfort.

Massage therapy and bodywork should not be construed as a substitute for medical examination, diagnosis, or treatment. Massage therapists are not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat any physical or mental illness, and that nothing said in the course of the session given should be construed as such.

health information

Your personal health information will be collected prior to receiving massage therapy. All information provided will be kept strictly. Your medical information may be shared by the various care providers involved in your care and treatment plan, but will not be shared without your explicit consent. Please be assured that anything you discuss with your massage therapist during a session is kept confidential as well.

Minor Consent

Clients under the age of 18 years must be accompanied by a parent or legal guardian. A parent or legal guardian is required to fill out the minor consent form and health intake form before the session can take place. Failure to do so will result in the session being cancelled. A brief explanation of what to expect during a session will be given to gain verbal consent from the client and parent or legal guardian before the start of the session. Parents and legal guardians are welcome to stay in the treatment room during the session should the client and/or guardian prefer that option.

client responsibility

You are considered an active part of your treatment and will be expected to actively participate in the self-care work suggested by your massage therapist.

Massage should not be performed under certain medical conditions, you are responsible for informing your massage therapist of all known medical conditions that you may have and are responsible for answering all health intake questions honestly.

You are responsible for keeping your massage therapist updated of any changes in your medical profile during the session and there shall be no liability on the massage therapists part should you fail to do so.

The licensed massage therapist reserves the right to refuse to perform massage on anyone whom he/she/they deems to have a condition for which massage is contraindicated and could potentially harm the client.

SCHEDULING

You can schedule your appointment online or by texting us at 912-446-7881.

We do not have a receptionist. If we miss your call, please leave a detailed voicemail and we will get back to you as soon as possible! We operate inside the Enterprise Building at the Abercorn and Jackson intersection. We are in-office Wednesday to Saturday and take house-call sessions by appointment only. 

paperwork

All new clients are required to fill out a health intake form upon arrival. This helps the massage therapist to best accommodate you during your treatment. These forms can be filled out online ahead of time as well. Please arrive 10 minutes early to your appointment if you plan to fill out the forms in person. 

avoid stress

If you are running late to your appointment, call or text us. If you are going to be 20+ minutes late, we will need to cancel the appointment and reschedule for another time. There's no need to rush around and for you to arrive stressed to your appointment when it can be avoided. 

WHAT TO EXPECT (New client)

Initial Session appointments include a 60 minute massage with a 30 minute consultation and assessment. This gives us plenty of time to discuss your reasons for seeking treatment and any goals or concerns you may have regarding treatment. It also gives us time to do an assessment of flexibility, mobility, and posture.

Please make sure to wear or bring athletic attire or clothing that will stretch and allow for full range of motion. This will make it easier when assessing your posture and movement. From there we will customize an integrative massage session tailored to you and your specific goals.

PREGNANCY

Unfortunately, we cannot accommodate prenatal massage clients at this time. If you would like a referral for local certified prenatal massage therapists, please reach out and let us know! We would be happy to assist you in any way possible.

TREATMENT

Please refrain from smoking or consuming alcohol prior to your massage appointment.  If you regularly take prescription pain medication, please refrain from taking them just before receiving your massage. Massage therapy may disrupt or change the effects that these substances may have on the body. Please make sure to hydrate well before and after treatment.

no-call/no-show and last minute cancellations

A 50% deposit is required to schedule any session. No-call/no-show appointments and last minute cancellations (cancelled or rescheduled within 24 hours of appointment time) will incur a cancellation fee, resulting in the missed appointment being paid in full. Charges will be sent through email and/or text message for payment via credit card. Payment must be received before further treatments can be scheduled. If you have purchased a package, no-call/no-show and last minute cancellations will result in a lost session.

Emergencies will be exempt on a case by case basis.

membership

By signing up for any memberships you are agreeing to hold an account for a minimum of 3 months. You will need to give 30 days notice to begin the cancellation process. Cancelling before the 3 month period will incur a $25 fee for early cancellation.

If you miss your session for the month it will roll over once to the following month. Missed appointments will not roll over twice in a row.

When you sign up you are consenting to have your card charged monthly for the membership rate and additional sessions scheduled under your membership account. Membership only applies to 60-minute sessions, does not apply to packages or house-calls.

Late arrivals

Late arrivals will result in shortened appointment time; arriving 20+ minutes late will result in the session being cancelled and a cancellation fee will be applied. Repeated no-call/no-show and late arrivals will result in future appointments being prepaid in full. Any unpaid fees will need to be paid before further sessions can be scheduled.

In the event the licensed massage therapist has to reschedule an appointment on short notice, the deposit will be refunded or applied to the next appointment and clients will be given an additional 10% off for the next appointment. 

packages

All packages expire after 90 days from the purchase date. Packages cannot be split amongst multiple people and do not apply to house-call sessions. Packages can only be applied to in-office sessions.

Credit card

Although your credit card information is secured in an online protected client file, and is unlikely to be tampered with, you are assuming the risks when scheduling online if your file and credit card information is compromised.

If you have any concerns or questions regarding charges to your account, you are responsible for contacting us for assistance.